Cancellations should be made more than 24 hours prior to your scheduled treatment.  If not, the full amount will be charged to you, the client.

Voucher bookings will be forfeited after their expiry date.

Treatments are to be paid in full with cash or via EFT with a proof of payment presented.
Packages must be paid in full before commencing first treatment.
Packages are not exchangeable or refundable.

Time will be deducted if you are late for an appointment.

Interest on late payments will be added as specified on the invoice.